What are Minutes from Disney's Rental and Cancellation Policies?
TO CONFIRM YOUR RESERVATION, a deposit of $250.00 is required. The $250.00 will be credited towards your final balance while, 45 days prior to your arrival, the remaining balance is due in full. IF YOUR RESERVATION IS MADE WITHIN 45 DAYS OF YOUR ARRIVAL DATE, we will require full payment at the time the reservation is made, using any accepted major credit card, as listed below. Should you prefer to pay by check or money order, full payment is also required. Reservation cannot be confirmed until full payment is received. The deposit can be made using any accepted major credit card as listed below or by check or Money Order up to (30) days in advance.

ANY REQUEST TO CHANGE a confirmed reservation date is subject to availability, however, We will do our best to accommodate you whenever possible.
CANCELLATIONS RECEIVED THIRTY-ONE (31) DAYS or more prior to your arrival date are refundable subject to a cancellation fee of $50.00
ANY CANCELLATION MADE (30) DAYS or less prior to your arrival date will be refundable at 50% of the full amount.
CANCELLATIONS MADE WITHIN THE TWENTY-FOUR (24) HOUR period immediately prior to your arrival date are ineligible for any form of reimbursement.

Where are the homes located?
Both homes are located within 15 miles of the Walt Disney World entrance.

Do the homes have cable television?
The Ranch home has cable TV in the living room and in all four bedrooms with extended programing. The Two Story home has Cable TV in the Living room & Family room as well as all three bedrooms.

How many people does a home sleep?
Each home sleeps two people in each bedroom, plus two people on a sleeper sofa.
     For Example:
          A 3 Bedroom Home sleeps 8
          A 4 Bedroom Home sleeps 10

This represents the MAXIMUM amount of guests permitted in the home, due to State Fire Regulations, and includes all people regardless of age or size.

What is provided in the homes and what do I need to bring?
Both homes are furnished and fully equipped. There are two sets of sheets for each bedroom and two sets of towels for each bathroom. All kitchen utensils and equipment is provided including, plates, cups, glasses, silverware, pots and pans, bake ware, and plastic pool dishes. There is a hair dryer, iron, ironing board, washer, and dryer in each home. Homes are equipped with liquid hand soap and one roll of toilet paper in each bathroom for your comfort upon arrival. This limited amount is provided for you, however, replacements are your responsibility during your stay. It is not necessary that you replace these items before your departure.
Please note, we do not provide dishwasher or laundry detergent.

Are the pools heated?
All pool homes have pool heat available. Pool heat is NOT INCLUDED in the rental rate. When placing a reservation online, you will be asked if you would like to add pool heat as an option for the duration of your stay. Pool heat charges are as follows:
If staying for five (5) nights or less: $25.00 per day plus tax
If staying for seven (7) nights: $150.00 plus tax
If staying for greater then one week, 7 nights, but less than two weeks, 14 nights: You will be charged the weekly rate of $150.00 plus tax + a daily charge of $25.00 a day per additional day.
Pool heat cannot be switched on until we have received full payment.
The pool will take approximately 24 hours to heat up to a temperature of 80 to 82 degrees.
Please note that the pool heater is a heat pump which removes heat from the air in order to heat the pool. Therefore, it cannot heat the pool warmer than the outside air temperature. If the temperature drops below 60 degrees the heat pump will not come on.

Is housekeeping included?
All homes are "self-catering". The home will be cleaned upon your arrival and will be cleaned once again upon your departure. The homes are outfitted with a washer and dryer, dishwasher, vacuum and mop. We will gladly provide daily or weekly maid service for an additional fee. This can be arranged directly with us before arrival.

When placing a reservation online, you will be asked if you would like to add a "Mid-Stay Clean"

     Mid-Stay Cleaning charges are as follows:
          3 Bedroom Mid-Stay Clean: $75
          4 Bedroom Mid-Stay Clean: $80

What are the home's bedding arrangements?
The Ranch Home has a king bed in the master bedroom , a queen bed in the second bedroom. The Disney bedroom has two twin beds, The Nautical room has a trundle that can be either two twins or made into a king bed. There is a Queen sleeper in the living room as well.
The Two Story Home has a king bed in the master suite, a queen size bed in the second bedroom and the Disney room has two twin beds. There is a sleeper sofa in the family room. Specific bedding arrangements are available upon request.

What type of phone system will be in the homes?
Both homes have at least two telephones for outgoing and incoming calls. Local and long distance calling within the US and Canada are free of charge.

Where are the closest shopping centers/grocery stores?
Both of our homes are located in communities that are within 10 minutes to a Walmart, Goodings, Publix, or Winn Dixie grocery store. You can obtain directions from the guest book in the home.

What is the setting for a home?
Both are individual homes located in residential subdivisions. Both homes are privately owned and a management company provides all services on our behalf. These homes have been purchased and furnished specifically as a vacation home. Although no two homes are alike, furnishing style and quality is very similar from one home to another. All properties are furnished and equipped to a very high standard.